Why are complaints increasing?
- More patients are paying privately. With NHS appointments hard to find, more people are turning to private care, and paying patients tend to have higher expectations.
- Complaining is easier than ever. Patients can now use AI tools to draft detailed complaint letters in minutes.
- One complaint can lead to more. An unhappy patient may complain to the practice, raise a concern with the GDC and make a compensation claim.
Is your cover up to it?
It's worth checking your indemnity before you need it. Ask yourself:
- Is my cover a contractual insurance policy?
- Does it include civil claims and GDC investigations?
- Will it cover claims made after I leave a role or retire?
- Does it cover every treatment I carry out?
How MyMedmal can help
MyMedmal arranges specialist malpractice insurance for dental professionals. As an independent broker, we'll help you understand your options and find cover that suits your role.
Get a quote from Mymedmal today.
Source: GDC Fitness to Practise Statistical Report 2025, as reported by Dentistry.co.uk https://dentistry.co.uk/2026/06/03/gdc-fitness-to-practise-concerns-rise-2025/
